JS
Jessica S
1 reviews | Active since Dec 2015
11 Dec 2015, 09:06
VVM Debt Collectors
Your debt collector company VVM Debt Collectors phoned me EIGHT times yesterday every time putting down the phone as I answer. With no help what so ever from them they said I have to wait for a reference to be sent and it was sent this morning so after basically being harassed yesterday, I owe you money. I have never been into one of your shops nor do I owe you any money! The name on the message with the reference is NOT me!!!! So I phoned giving the reference number to have after repeating the number 3 times the lady just put down the phone. So if you could take my number off the account that is not mine!!! That would be awesome!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Homechoice's replyOfficial
15 Dec 2015, 09:13Hello Jess09,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply15 Dec 2015, 09:13
Official
Hello Jess09,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team