FM
Faith M
1 reviews | Active since Apr 2019
30 Dec 2020, 10:43
Violation of Consumer rights and bad bad customer service
I made an order on the 2nd and Called in on the 3rd to cancel it and I am now struggling to get my refund. I am being told after 28days that they haven't received the order back which doesn't make sense. This is a violation of my consumer rights and very poor customer service. I am very disappointed
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Replies (1)
Homechoice's replyOfficial
30 Dec 2020, 10:49Hi Faith.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice
Homechoice's reply30 Dec 2020, 10:49
Official
Hi Faith.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice