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thatoyaone T

1 reviews | Active since Apr 2017

11 Aug 2021, 14:47

VERY VERY PATHETIC SERVICE

I CALLED AND CLOSED MY ACCOUNT, NOW I RECIEVE A STATEMENT ,WHAT THE HELL IS GOING ON , I CALLED AND I SPOKE TO NADIA AT ***** DEPT >WHO DIDN'T EVEN HEAR A WORD I WAS SAYING , I WANT THE MISTAKE RECTIFIED, BECAUSE EVERYTIME I CALL AND ASKED FOR MY ID NUMBER IT REFLECTS SOMEONE'S NAME AND SURNAME AND I WANT THAT FIXED ASAP, I CLOSED THIS ACCOUNT BECAUSE O=F THAT NONSENSE

0
Replies (3)
Homechoice
Homechoice's reply11 Aug 2021, 14:53
Official
Hi Bella.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

tT
thatoyaone T's update11 Aug 2021, 15:09
Reviewer Update
please call me after 17:00 as i can't answer my cellphone during working hours , i also provided Lee-Ann Petersen with my landline number
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thatoyaone T's update11 Aug 2021, 15:22
Reviewer Update
A BIG THANK YOU TO Lee-Ann Petersen , SO EFFICIENT AND SRAIGHT TO THE POINT