Very useless in proper words.

I place and oder late March , April or so on this year. Two weeks late I realised I did not have an account nr of reg nr to pay the account, I called the home choice call cant to ask for the detail. I was advised that ill receive a sms shortly as they could not give the information telephonical. The sms never come. I waited to be bill so that i can receive a statement to get the details. No statment. I called again they told me they will send a request for the statement to be send. Ever since up to now no statement. So no ref nr no account nr no payment made. So they hand me over to black and associates. I made a arrangement to pay as they wanted the full amount at the time I did not have it. Then I called again to ask if u can pay the account by the 26 Of November and the and it was set. Then I received this massage just days later in no November. Time is running out. Black Friday 35% off your HomeChoice account. Pay a discounted amount of R968.7 Today instead of R1490.31. Tel: ********** 289. With my account nr as the ref . The snout was paid in full. Now the account day iam still in arress with R556.00 and i dont understand how. They did not send a statement or a sms that the there is a outstanding amount. According to me and the and of payment thanks this account is sorted and paid up. Now I busy applying for a home loans this account comes up as non payment. The R969 that i payed does not even show. So if i dnt call to check the account no one was gonna let me know if the outstanding amount so that we can fix this mess. Now iam running around trying to fix it all they can say is we checking on the account. I spoke to a Marco accounts, rude and unhelpfull. No respect for the caller . Does not even listen he talks over u before u can even finish your sentence. I was prommised they managenent of accounts will call no call received. Ian so upset rite now dont even have words to describe this. The stress they pouring me troutgh is not healthy for my pregnacy. I would not edvise anyone to have a home choice account. No will I ever buy or adder from them .