Very unprofessional and rude call agents

I will never never do business with Homechoice again <br> This would be my 2nd complaint about Homechoice services to its customers. What happened to customers are always 1st phase, first off all your call agents need to be trained professionally so that they can learn how to speak to customers. I never default in payments, I phoned in January asking your accounts assistants to please send me CREDIT NOTE as the chairs I ordered was never assembled but I was charged R200 for plain nothing. Secondly I want to settle my account but nobody can give me a settlement figure or letter. Homechoice was supposed to be grateful for customers but are treating us like animals. Please as soon I finalised my account delete all my contacts I dont want anybody to phone me whole day. Don't think that your ship will never sink with call agents like that surely there's competition out there :( :(