NC
Nellah C
1 reviews | Active since Aug 2016
05 Aug 2016, 06:49
Very unhappy with this Home choice
<p>Hellopeter, would kindly help me, last Home choice debited some money from my acc twice and had to do rervesal cause ddint know this Home choice was where where did they get my details,its cost me.Now they keep on calling me saying saying my acc is in arrears ,asked them what acc dont have any acc with them.. They. Askfor affidivite i sent them , sent me a dispute to fill i did few months back nothing has been done and still receive irriitating calls from them! </p>
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Replies (1)Homechoice's replyOfficial
05 Aug 2016, 11:58Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply05 Aug 2016, 11:58
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
