1 reviews | Active since May 2017
Very poor service
<p>Good afternoon i have placed an order with Homechoice on the 8th of May my order kept on saying processing order, i made cntact with home choice per email they informed me i need to send my id and proof of income for them to process the order i then done this on the 19th of May still havent heart any thing from home choice my account is in a credit dont see what the problem is. Any i want to cancel this order but now i cant cancel this order, i have had enough of home choice they are quick to phone you to place order but to sort out something you never hear of them. Please cancel my order!!!!!</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
It's already the 29th and im still waiting for a tem member to phone me back!
It's already the 29th and im still waiting for a tem member to phone me back!