MR
Mark R
1 reviews | Active since Aug 2020
06 Apr 2021, 09:21
VERY POOR CUSTOMER SERVICE
I placed an order on the 22 March 2021 and made the payment via EFT the same day.
I have sent the proof of payment twice and I'm yet to receive the goods. I have spoken to Busisiwe, Fatima and others without success.
They make promises to return my calls and as I pen this review, no calls were received from anyone in HomeChoice.
I shall not deal with this organisation again.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
06 Apr 2021, 09:37Hi Mark.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
Homechoice's reply06 Apr 2021, 09:37
Official
Hi Mark.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Regards.
Homechoice
MR
Mark R's updateReviewer Update
06 Apr 2021, 12:22Please cancel my order and process a credit to my account, if you are not able to deliver the items within the next 48hrs.
MR
Mark R's update06 Apr 2021, 12:22
Reviewer Update
Please cancel my order and process a credit to my account, if you are not able to deliver the items within the next 48hrs.