Very *********** service
<p>iv had an account with home choice which I managed to close last year through their collecting agency , I wrote a review which they promised to handle my matter properly but when i call them they are still sending me up and down their legal team which is helpless, just this morning I received an email from their second collecting agency HOMECHOICE I REFUSE TO PAY BECAUSE THIS ACCOUNT WAS CLOSED ON THE 14th of august 2016</p>
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Homechoice's replyOfficial
27 Mar 2017, 08:17Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply27 Mar 2017, 08:17
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team