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marcia M

1 reviews | Active since May 2016

12 Sept 2017, 15:21

VERY DISAPPOINTED WITH THEIR SERVICE

I BOUGHT BEDDING ON INSTALMENT AND SUPPOSED TO BE PAYING FROM END OF SEPTEMBER, BUT TO MY SURPRISE WHEN I WENT TO THE BANK TO APPLY FOR A LOAN IT DECLINED SAYING "INSUFFICIENT CASH FLOW" BECAUSE MY HOMECHOICE ACCOUNT STATES THAT MY MONTHLY INSTALMENT IS R4915 AND WHICH IS WRONG, MY INSTALMENT IS R386 AND I CONTACTED HOMECHOICE TO FIND OUT WHAT IS WRONG AND THE LADY THERE WAS SO RUDE SHE TOLD ME I DON'T KNOW WHAT I'M TALKING ABOUT. I REGRET BUYING FROM THEM AND I WILL NEVER EVER BUY ANYTHING FROM THEM

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Replies (1)
Homechoice
Homechoice's reply12 Sept 2017, 15:28
Official

Good Day Marcia,

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

One of our staff members will be in contact with you shortly.

Regards

Customer Support Team