very disappointed in unprofessional service.

i do not even know where to start because there is so many. but most importantly their service is not up to standard, as a customer you spend so much money to call than you still receive bad attitude and misleading service. i placed an order which i was told there is stock available so i placed a cash order knowing that i will receive it soon because i need to use it for my holiday in December i even rushed to deposit the money only to be told after they will now only receive the stock in mid December..so what am i to do as a customer in this situation they tell you that you will be contacted but it never happen and to top it all up they still have attitude towards you when you call them. honestly people should be made aware of Homechoice and their bad service and the fact that they are so unprofessional and so quick to hand people over to lawyers but when they mess up a simple apology must make it all right so i want them to compensate or at least make up for this how do i even put it in words the feeling i am experiencing right now so i am pleading by you to please just tell my story and alert people not to fall for their tricks. thank you