Very disappointed at home Choice staff

What a horrible experience at home Choice in promenade, all the staff are so unprofessional, last week I purchased x2 comforter sets, I got an sms to collect, well... I'm here to collect and the order is wrong, then after sitting almost a half an hour for collections, and almost an hour after am still sitting and waiting on someone to help with their fault.

Another client is really upset at the service received and I am even more curious.

What a **** bunch of staff members working for home choice, they are really bringing your brand name down, even Pep stores gives better service than this bunch of people who doesn't know what they doing.

Got here at 9am only to be told they open at 10am and Its after 11am and I still haven't been helped properly... Please send your staff for proper training and customer service training.