very disappointed
<p>While surfing on facebook I saw an that 3 bedrooms for R69.00. When I go through the order I found out that it's a 3/4 coves for R69.00 and I want a double bed one and it's price was roughly R300 something. I received an SMS that my order has been sent. Today 26 June 2017 when I arrive from work I find a correct colour order but not the 3 bedroom set we agreed on. I find only 2 duvet and curtains. I didn't order curtains I expected 3 bed set duvet not. It's either you send the last one that is missing or I return it back. Because my home has 3 bedrooms can't keep 2 sorry</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number.
Kind Regards,
Customer Support Team
Good Day,
Thank you for raising your enquiry with us on the Hello Peter forum.
Please accept our sincere apologies for your unfortunate experience.
Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.
For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number.
Kind Regards,
Customer Support Team
When are you going to call me? I'm still waiting for the call and the return ref number. I won't pay for this and the 14 day is near
When are you going to call me? I'm still waiting for the call and the return ref number. I won't pay for this and the 14 day is near