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Zinhle M
1 reviews | Active since May 2025
04 Jun 2025, 15:16
Very bad services
Good Day I am still waiting for my pots to be delivered from March 2024 I'm still saying that homechoice service is so poor and pathetic i see this is the perfect platform to speak to them as they will only respond once you post your disappointment here They have my pots still with them and my money is with them nothing has been done with this query
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Replies (2)
Homechoice's replyOfficial
04 Jun 2025, 15:50Hi Zinhle,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
Homechoice's reply04 Jun 2025, 15:50
Official
Hi Zinhle,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
ZM
Zinhle M's updateReviewer Update
05 Jun 2025, 12:43This is not enough it been 4 months no response I was called by one of your consultants name Brandon Lee in April and promised me by end of April I would have my pots but still till today nothing.Only when I post on here you respond,I'm very irritatedted and angry and want my new pots back by end of next week, Im now really tired of your excuses,i have paid your money in full, so its either you bring my new pots or refund all my money back.
ZM
Zinhle M's update05 Jun 2025, 12:43
Reviewer Update
This is not enough it been 4 months no response I was called by one of your consultants name Brandon Lee in April and promised me by end of April I would have my pots but still till today nothing.Only when I post on here you respond,I'm very irritatedted and angry and want my new pots back by end of next week, Im now really tired of your excuses,i have paid your money in full, so its either you bring my new pots or refund all my money back.