Very BAD service received

I am really fedup with Homechoice services that I am geting. In March took my Accer laptop in for repair. They swnd it to Accer. In the middle of April I called Accer to follow up if they received the lapto0 from Homechoice and they advise that they never received it. Again I called homechoice to inform them they did not receive the laptop yet. They promised me again if will be sed. And the on the 25 May I got an sms from Accer to inform me that my laptop is ready for collect. I called Accer to advise them that homechoice to collect it from them and then will let me know once its at the showroom in Promenade to collcect. Since then I havr beem phoning up and down to follow up regarding the laptop. Last week saturday, the 10th June, I called agin to the customer sevice, the gentlement informed me that the laptop is at their warerhouse in Kuils river and they will deliver via thw courier between Monday and Thursday, last week.. today saturday again, I as the cudtomer follow up again to find whats happening and why did not recieve my laptop with courier week past.. the ladie informed me that she will follow up and give me a call within 10min, well 10 mins has past and no call. I called again an another lady said that she got feedback that they will follow up on Monday only whethet the courier will deliver

I AM DISGUSTED WITH THIS SERVICE FROM HOMECHOICE!! THEY KEEP MAKING PROMISES WHICH THEY CAN'T KEEP!!

I am a loyal customer that pay my account on tike but this is the type of service I am getting from them....