VERY BAD SERVICE AND ***********
<p>I HAVE AN ACCOUNT WITH HOMECHOICE WHICH I HAVE BEEN ORDERING WITH...LATELY I HAVE BEEN TRYING TO ORDER BUT IT GIVES ME AN ERROR...i called them and they said they cannot see the problem,which is unacceptable..They gave me a UNITRUST number to call and they also did not assist me...My account is not in arrears or anything but I just dont understand what the problem is...I cannot accept this kind of service and I urge people not to use Homechoice ever,its a very bad account...I am so much disappointed because they will call you 2 days before month end to remember to pay but they dont deliver service from their side...Mxm</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
I still have not received any feedback regarding this matter...It is soooo unacceptable and my patience is running out...
I still have not received any feedback regarding this matter...It is soooo unacceptable and my patience is running out...