PM
Puseletso M
1 reviews | Active since Apr 2024
10 Apr 2024, 18:07
Very bad service
I bought travelling bags at home choice and paid them of before 3 months then they said I was supposed to notify them that I paid off I told them to check my record. They said I have to pay money as a penalty I told them i won’t then they put me to the nimble people who are telling me that I need to pay that money is going up every month I honestly need your assistance Regards Puseletso
Helpful (0)
Replies (5)0
Replies (5)
Homechoice's replyOfficial
11 Apr 2024, 08:23Hi Puseletso,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's reply11 Apr 2024, 08:23
Official
Hi Puseletso,
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Thank you for taking the time to reach out to us with your concerns.
This confirms that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to email us . Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind Regards.
Homechoice
Homechoice's replyOfficial
15 Apr 2024, 08:35Hi Puseletso,
We hope this email finds you well.
Please check your email inbox as we have sent you feedback regarding your complaint.
Regards
Candice
We hope this email finds you well.
Please check your email inbox as we have sent you feedback regarding your complaint.
Regards
Candice
Homechoice's reply15 Apr 2024, 08:35
Official
Hi Puseletso,
We hope this email finds you well.
Please check your email inbox as we have sent you feedback regarding your complaint.
Regards
Candice
We hope this email finds you well.
Please check your email inbox as we have sent you feedback regarding your complaint.
Regards
Candice
Homechoice's replyOfficial
16 Apr 2024, 15:07Dear Puseletso,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply16 Apr 2024, 15:07
Official
Dear Puseletso,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
PM
Puseletso M's updateReviewer Update
19 May 2024, 13:51We are still receiving the messages from home choice that say that we need to pay the account. We are you to write a letter to show that the account is cancelled.
PM
Puseletso M's update19 May 2024, 13:51
Reviewer Update
We are still receiving the messages from home choice that say that we need to pay the account. We are you to write a letter to show that the account is cancelled.
PM
Puseletso M's updateReviewer Update
09 Jun 2024, 14:41Dear Candice,
I am writing Inform you that I am still receiving emails from nimble stating that my account was never settled with you. I have a copy of my original invoice with copies of the receipts of payments made, which I have shared with Homechoice. I however, do not understand why I’m still being told I never settled the account.
I am writing Inform you that I am still receiving emails from nimble stating that my account was never settled with you. I have a copy of my original invoice with copies of the receipts of payments made, which I have shared with Homechoice. I however, do not understand why I’m still being told I never settled the account.
PM
Puseletso M's update09 Jun 2024, 14:41
Reviewer Update
Dear Candice,
I am writing Inform you that I am still receiving emails from nimble stating that my account was never settled with you. I have a copy of my original invoice with copies of the receipts of payments made, which I have shared with Homechoice. I however, do not understand why I’m still being told I never settled the account.
I am writing Inform you that I am still receiving emails from nimble stating that my account was never settled with you. I have a copy of my original invoice with copies of the receipts of payments made, which I have shared with Homechoice. I however, do not understand why I’m still being told I never settled the account.