ES
Elton S
1 reviews | Active since Nov 2012
23 Feb 2016, 20:11
Very bad Service
I am a victim of very bad service from Homechoice legal department on the 23 February 2016 I contacted the Homechoice legal department to request information that relate to my account but instead of getting help I was treated like trash the lady with a very bad attitude was rude to me at some time I felt she has some racial tendencies in her attitude, what was meant to be a simple request ended up been a war of words unnecessarily. I am not happy on the way this lady treated me and my request is that this person must apologies.
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Homechoice's replyOfficial
24 Feb 2016, 09:19Hello simetsi,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply24 Feb 2016, 09:19
Official
Hello simetsi,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team