Very bad customer service

<p>I have placed an order 23May2017 , on the 27 May i recieved an sms and the tracking number after two weeks i received the sms that my parcel has been delivered at the post office, i went to the post office to check the parcel and nothing was delevered is been a month since i placed an order and i have not recieved the parcel. I tried to call homechoice customer service to inform them about this issue however the consultant i spoke to told me to call witpos post office and track the parcel myself, I asked him is it my responsibility to ensure that i get the parcel or homechoice have to make sure that the customer get what they ordered. If this is how home choice they treat their customers to me is a big no no no........after waiting for too long and get respond like this they better think twice not going to order any thing again.</p>