AZ
Anita Z

1 reviews | Active since Sept 2012

28 Jul 2015, 11:36

UTTERLY BEYOND FEDUP WITH HOMECHOICE

I AM SO TIRED OF THE LIES THAT COME FROM HOMECHOICE OFFICIALS VIA THIS HELLO PETER PORTAL.<br> <br> IV JUST RECEIVED ANOTHER CALL WHERE ONE OF THE CONSULTANTS WANTS TO OFFER ME MORE TO BUY YET STILL THIS IS PROBABLY THE 5TH COMPLAINT ABOUT THE SAME ISSUE IM PUTTING ON THIS PORTAL, WHERE NO ONE HAS ATTENDED TO MY DISGRUNTLEMENT!! <br> <br> HOMECHOICE IS JUST AFTER MONEY. THEY DON'T CARE ABOUT CUSTOMER SERVICE. ILL CONTINUE ADVSING ALL CLIENTS OR POTENTIAL CLIENTS NEVER TO BUY ANYTHING FROM HOMECHOICE. SINCE 27 JUNE NO ONE HAS CALLED ME AS PROMISED FROM HOMECHOICE END...ALL HOMECHOICE IS AFTER IS MAKING A PROFIT IRREGARDLESS OF WHOM THEY STEP THEIR TOES ONMY DEBIT ORDERS HAVE BEEN GOING THROUGH FOR NOTHING...ITS CLEAR TO ME NOW. HOMECHOICE IS NEVER TO BE TRUSTED.

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Replies (1)
Homechoice
Homechoice's reply30 Jul 2015, 08:37
Official
Hello anitaz,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team