MW
Megan W
1 reviews | Active since Mar 2013
21 May 2019, 16:46
Useless company with staff
I sent you an email regarding my monthly installments and the reply I got regarding statements was not applicable to my question. CAN SOMEONE PLEASE HELP ME???? I'M SO SICK OF YOUR USELESS CALL CENTRE!
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
22 May 2019, 08:22Hi Megan.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
Homechoice's reply22 May 2019, 08:22
Official
Hi Megan.
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
We’re so sorry we let you down. One of our staff members will contact you shortly.
Speak to you soon,
Lee-Ann
MW
Megan W's updateReviewer Update
22 May 2019, 17:50This morning at 8:46 I rep**** to your email to contact me at 13:00 as I was in a meeting. I am still waiting. They say complaints are good for companies, but to complaint about the same thing over and over and expect an apology to work every time is bad for business. Start cleaning your customer care department and MAYBE the customers will be happier.
MW
Megan W's update22 May 2019, 17:50
Reviewer Update
This morning at 8:46 I rep**** to your email to contact me at 13:00 as I was in a meeting. I am still waiting. They say complaints are good for companies, but to complaint about the same thing over and over and expect an apology to work every time is bad for business. Start cleaning your customer care department and MAYBE the customers will be happier.