Useless
I placed an order on 03 November 2023. On checkout, the website asked for 2 addresses: one delivery and the other a billing address. I captured my delivery address as A and captured billing address as B. On 07/11, I received an sms very early in the morning that my order was on the way. In the afternoon, I called to check how far the delivery was and to my surprise I was told that the order was being delivered to my BILLING address! Why the **** would you ask for a delivery and billing address if you’re just going to deliver to the billing address???????
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Replies (2)'s updateReviewer Update
11 Nov 2023, 10:11Update: Received a call from three of their agents. The first one was asking for the correct delivery address for the parcels to be delivered there. The second one called to find out what was going on and said would call back but never did. The third one said the parcel is still being delivered to my billing address. Do you see the level of incompetence in this company?
's update11 Nov 2023, 10:11
Reviewer Update
Update: Received a call from three of their agents. The first one was asking for the correct delivery address for the parcels to be delivered there. The second one called to find out what was going on and said would call back but never did. The third one said the parcel is still being delivered to my billing address. Do you see the level of incompetence in this company?
's updateReviewer Update
11 Nov 2023, 10:13And my statement already says I owe them for that undelivered parcel! Just try debiting my account. You’ll see 🤞🏽
's update11 Nov 2023, 10:13
Reviewer Update
And my statement already says I owe them for that undelivered parcel! Just try debiting my account. You’ll see 🤞🏽