1 reviews | Active since Jan 2020
Urgent Complaint – No Response on ***** Case
I am very disappointed with HomeChoice for not responding to my ***** complaint. I reported this more than 72 hours ago, which is longer than their promised response time, but I still have no update.
My Case Details: • Reference number: *** • Call *** (I spoke with Yoneliswa) • Affidavit submitted to prove this was *****
I have followed up several times, but no one has confirmed that the *****ulent account has been canceled or that I will not be held responsible for any transactions made under my name.
I need written confirmation that this account has been canceled and that I am not liable for any charges. If I do not receive a response soon, I will be forced to take further action.
Please resolve this matter urgently.
Regards, Kabelo
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team