Update my credit profile

I returned two items over a month already and to date I am still receiving calls for collections. I have just checked my credit report and it shows that I haven't paid my account. I would appreciate if you could update this profile with immediate effect as it is preventing me from being able to apply for credit elsewhere. I have just about had it with this company and it horrible service. I will NEVER again submit myself to such torture by associating myself with Homechoice ever again and if any one is reading this, I would suggest they do the same for their own good.