ZS
Zinhle S
1 reviews | Active since Jul 2012
11 Sept 2015, 08:56
Until I choose to, please dont call me
I received a brochure in the post on the 9th of September from Home Choice. I had a gentleman call me from *** the morning of the 10th. I told him I was not interested. I received an SMS again on the same day. This morning Nicole calls me from a private number saying she is from Home Choice. When I started to relay all the previous communication and my non-interest, she hung up on me. Please do not call me again and teach your staff objection handling. <br> I would have probably purchased items in the future when I was ready to, but with such rude staff who would choose to associate with you.
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Replies (1)Homechoice's replyOfficial
15 Sept 2015, 14:19Hello Zii25,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply15 Sept 2015, 14:19
Official
Hello Zii25,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
