MN
Mxolisi N

1 reviews | Active since May 2018

25 May 2018, 16:14

unresolved ***** case for over 8 months, after providing all required documents.

there was ***** with my wifes ID, things were bought in her name. its been over 8 months now, we have been trying to sort this out. we have sent all required documents and homechoice has not sorted this out. this is ********* and totally irresponsible by homechoice, making peoples lives miserable. my wife has been blacklisted and cant buy anything on credit. this has caused her considerable stress. unacceptable that after so many months, you havent resolved this case. this company has absolutely no integrity and accountability.

0
Replies (2)
Homechoice
Homechoice's reply25 May 2018, 16:41
Official

Good Day Mxolisi

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.

One of our staff members will be in contact with you shortly to help resolve the issue.

Regards

Bantu

Customer Support Team

MN
Mxolisi N's update29 May 2018, 15:51
Reviewer Update
we still have not received a response from Homechoice, they promised to call back on friday but still no response.