Unreliable in resolving their own internal theft, and affecting the consumers credit profile.

To say i am disappointed with Homechoice would be an understatement. This company is really unprofessional and according to me they should be stopped from doing business in South Africa.

They are a gate way for economic identity theft, as their systems are poor in detecting identity theft and have *****'s working for them. I reported that i did not buy or open an account with them in August. And I was told an investigation will be launched then in 3months time I will be informed or my credit score will be updated that show i have no account with them, but to date I am still regarded as a bad payer on the credit profile because of them.

I will continue to write these bad reviews until my matter is resolved, and inform my circle of people not to buy anything from Homechoice especially this festive season.

This is a reply from Lee-Ann Peterson on 23 August 2019 Hi Sthabitoli,

Thank you for the email.

Kindly note the documents has been forwarded to our ***** department to conduct an investigation.

The time-frame is 30-90 working days.

Once the case is completed, we will revert with the outcome.

Kind Regards.

Lee-Ann Petersen

Customer Success Specialist Office *** Email *** Web www.homechoice.co.za