Unprofessional and harassing

We are URGENTLY trying to contact you to make arrangements on your Homechoice acc. Call NBA *** /Chat to us https://nbagrp.co/OeeXDBy6. Ref 15HC00128

After you guys sent me confirmation that I don't owe you anything because I returned your stuff twice but here we are, I am getting a message from a DEBT COLLECTION'S COMPANY. I am a pensioner but I am being harrased by homechoice after they delivered wrong things which I returned