1 reviews | Active since Apr 2013
Unnecessary Calls
Okay so i had a financial issue a while ago. And i had a home choice account. Well it was handed over to VVM Attorneys. They called me and we made an arrangement. Every month on the 25th i have made a payment and Homechoice send me a message thanking me for my payment but never correspond with their attorney firm about my payments. This is very annoying coz these people call me every single month and on top of it all their consultants are rude. I have sent them a complaint and no one has ever responded. So now i am here. I am so irritated by the calls and if i do get another call again unfortunately. I will have to ask my lawyers to contact them for harassment. Can i never ever receive a call from them again. I will close my account pretty soon and other companies i owe just send a statement and shut up. But vvm calls when i owe them the least amount of money. This is annoying do something please.
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Sir/Madam
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
