tB
tyron B

1 reviews | Active since Mar 2016

10 Dec 2024, 07:36

UnMannered

I Am Guilty Of A Late Payment To Home Choice Today I Get A Totally Rude Call With Threats The Call Agent Should Learn Some Manners Before Contacting Anybody Before I Could Explain My Problem The Threats Were Made i Am Paying This Account Up To Date And Will Never Use Them Again Please Remove me Off Your Data Base As The Next Call I Get From You Is Going To Be Very Rude

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Replies (1)
Homechoice
Homechoice's reply10 Dec 2024, 08:24
Official
Hi Tyron,

We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team