JZ
Jeannette Z

1 reviews | Active since Sept 2009

15 Jun 2018, 09:24

unhelpful customer service !!!!

I have just ordered blankets from Homechoice i have been a client for years and i would like them to delivery the order by my husbands work as no one is at our home thru the day to accept the delivery and the customer service said they can not redirect but i only placed order today , that is unacceptable !

0
Replies (2)
Homechoice
Homechoice's reply15 Jun 2018, 09:27
Official

Good Morning Jeannette,

Thank you for your post on the Hello Peter Forum.

We would like to apologise for the Service Experience and we are sorry for the frustration this may have caused you.

An agent will be in contact with you to have the matter addressed.

Regards,

Monique

Customer Support

JZ
Jeannette Z's update15 Jun 2018, 09:28
Reviewer Update
Dear Monique thank you for responding i hope you can assist me with my request otherwise i will cancel all my orders with homechoice in future