Unhappy with the Laptop

Good day ,

Kindly assist to return the laptop and replace it with Packard Bell Croft on the go , I bought a laptop connex was delivered at the Home choice outlet in Pretoria.

Collected it 3days later send it back as it was not connecting to wifi router at home also brought my router technician checked it and confirmed at the choice outlet that it reads Deice runs into error . So now I don’t need it anymore I just spoken to the consultant via whats app name is Elsie was not helpful forced me to come and fetch the laptop without even listening to the side of my story she never bothered to call or send me message to update with progress on laptop assessment feedbacks .The laptop was in store sine 20/12/2024 until this date no update .

PLEASE ASSIST TO CANCEL THIS DEAL AND REPLACE IT WITH PACKARD BELL CROFT ON THE GO … IF NO STOCK PLEASE CANCEL MY CREDIT DEAL .

YOUR URGENT RESPONSE WILL BE HIGHLY APPRECIATED . Kind Regards