Unhappy with service

I had purchased goods(luggage set) from Home choice. I was surprised to see that the toiletry bag was damaged. I contacted them to inform them of the problem and they adviced me to post the goods (which I have done). I spoke to several agents who hung up on me and I was pushed from pillar to post. I have wasted my airtime to be given no information, the agents I spoke to was beauty, Lulama and precious (who didn't assist me at all). I have returned the goods and since then I am not informed and I am not happy with the service I had received at home choice. <br> <br> Everyday I get calls to buy new goods and my goods have not been sent to me since from September 2015.<br>