Unhappy with Homechoice

I've been receiving unending calls from Homechoice, they kept pestering me to order. I finally decided to take something on the 21st December. I ordered a King Size bed and was told to expect delivery before Christmas. I later received a call to confirm my exact delivery address, which I assume was from the courier company then everything was silent thereafter. I decided to wait, I then received a message on WhatsApp on the 29th December to confirm delivery time for the following day, which i did. I waited and nobody showed up. I received the same message on the 30th December and another on the 1st January but still nobody showed up. I started calling Homechoice to no avail. I would follow the prompts on the line than the call goes dead, I think I called about 10 times with no luck. On Monday I received a call from a lady, I can't recall her name and only because I went on the website and requested for a callback because I wanted to order. When I explained my dilemma she said she would follow up with the courier people and dismissed me. She never got back to me, this morning I received a call from Khanya and he said that the parcel was handed to the courier company they did as they promised. I asked if he could follow up whilst I was on the call he refused. I want to cancel this order, as I see that doing business with Homechoice and it's employees is very frustrating. I cannot be the 1 continuously following up for the order, I have nothing to do with the courier company. What's worse is that the order/tracking number that i was given keeps saying it's invalid when I want to track it. Very displeased with Homechoice and please remove my number from your system.