ZS
Zinhle S
1 reviews | Active since Oct 2019
10 Mar 2025, 17:50
Unhappy customer
I REPEAT DONT YOU DARE ORDER FROM THEM ,ITS BEEN OVER 2 WEEKS WITH FALSE PROMISES EMAILS SAYING I WILL RECEIVE MY DELIVERY ANY DAY NOW ITS BEEN OVER WEEKS IVE NOT RECEIVED MY DUVET ORDER THE BUY 2 AND GET ONE FREE WORSE PART OVE PAID IN FULL .EVERY TIME I CALL ,SEND EMAILS TO GET AN UPDATE ON MY ORDER IM TOLD ITS COMING THROUGH TODAY ,WHEN I TRACK MY ORDER ONLINE IT SAYS PACKED ONLY BUT WHEN I SEND THROUGH COMPLAINTS IM TOLD ITS BEEN SENT COURIER CANT GET AHOLD OF ME EVEN AFTER NUMEROUS TIMES OF SENDING THEM MY NUMBER ,HOME ADRESS WORK ADRESS LOCATION NOTHING THEY ARE ****MERS !!!!!!! I REPPEAT DONT ORDER FROM THEM
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
10 Mar 2025, 17:58 Hi Zinhle Sikobi,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
Homechoice's reply10 Mar 2025, 17:58
Official
Hi Zinhle Sikobi,We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,The Customer Support Team
ZS
Zinhle S's updateReviewer Update
10 Mar 2025, 18:07If the company is really concerned about my complain why is there still a high rate of customers complaining and alot of bad reviews.....more signs of red flags yourl quick to reply to reply on hello Peter for the public to see that you rep**** but never acknowledge nor fix the unhappy customers complain I'm still begin told my order is on its way any moment now mxm ****mers
ZS
Zinhle S's update10 Mar 2025, 18:07
Reviewer Update
If the company is really concerned about my complain why is there still a high rate of customers complaining and alot of bad reviews.....more signs of red flags yourl quick to reply to reply on hello Peter for the public to see that you rep**** but never acknowledge nor fix the unhappy customers complain I'm still begin told my order is on its way any moment now mxm ****mers