MM
Mamotse M
1 reviews | Active since May 2016
08 Nov 2021, 12:48
UNHAPPY CUSTOMER.
This past three month Home Choice has been harassing me with calls of when am I pay my account. 1. I pay my account every month between 23-25 of the month , so the payments are up to date. 2. They are not doing their job, because you will explain to one consultant that you have paid and sent a proof of payment they must just locate your payment since their system is now ****ed up. Then do I have to explain that to 10 more consultants who keep calling? 3. Your incompetence is now going to affect our credit records because I am being told that they are handing it to arrears tomorrow. FIX YOUR SYSTEM HOME CHOICE I AM TIRED OF YOUR ENDLESS CALLS FOR PAYMENTS THAT ARE UP TO DATE!!!!
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Replies (1)Homechoice's replyOfficial
08 Nov 2021, 12:59Hi Mamotse.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
Homechoice's reply08 Nov 2021, 12:59
Official
Hi Mamotse.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
