MM
Mamotse M

1 reviews | Active since May 2016

08 Nov 2021, 12:48

UNHAPPY CUSTOMER.

This past three month Home Choice has been harassing me with calls of when am I pay my account. 1. I pay my account every month between 23-25 of the month , so the payments are up to date. 2. They are not doing their job, because you will explain to one consultant that you have paid and sent a proof of payment they must just locate your payment since their system is now ****ed up. Then do I have to explain that to 10 more consultants who keep calling? 3. Your incompetence is now going to affect our credit records because I am being told that they are handing it to arrears tomorrow. FIX YOUR SYSTEM HOME CHOICE I AM TIRED OF YOUR ENDLESS CALLS FOR PAYMENTS THAT ARE UP TO DATE!!!!

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Replies (1)
Homechoice
Homechoice's reply08 Nov 2021, 12:59
Official
Hi Mamotse.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice