unhappy costormer for the bad service im getting

I have bought 2 night stands 3 month ago which I paid for cash. one night stand was delivered and I was told the other one is damaged, I was told the office will call me upon receiving the night stand that was damaged and a new one will be delivered. I have never received any call from home choice and when I sent email my emails are not rep****. when I call I am always told home choice will investigate. have never received any call or email updating me about the progress of this investigation and I fail to understand what is being investigated. I am pretty much disgusted of the kind of service I am given. is this how you treat your clients. people who works in your customer service also suck, it does not seem like the take my matter any further after I call.I request that you pay my money back or deliver my night stand as I have paid you in cash . I am never buying from home choice ever again.