1 reviews | Active since Jul 2017
Unhappy client
<p>Good day</p> <p>My account number is ********** 81, i have bought a Reverie bed recently, I have spoken to one of your consultants last week because the bed is not in good condition he assured me that they will come out to have a look at the bed but sins then not a single person came out or i have not received a call from you guys, now i am very unhappy regarding this poor service i am not going to pay for something that is not 100%.</p> <p>I keep on getting an email saying they going to call me but i have not recieved a phone call as yet!</p> <p> Ref no: ********** 80</p> <p>Can this matter be resolved asap !!</p>
Dear Ms E Lessing
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.\
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Ms E Lessing
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.\
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
just as i thought not a single person came back to me regarding the incident above
i can wait for my last payment with homechoice i will never take anything from them again they are disgusting treating their clients like trash i am very anoyed with this kind of service!!!!
they never had a problem with they monthly instalment and this is the way i get treated!!!
just as i thought not a single person came back to me regarding the incident above
i can wait for my last payment with homechoice i will never take anything from them again they are disgusting treating their clients like trash i am very anoyed with this kind of service!!!!
they never had a problem with they monthly instalment and this is the way i get treated!!!