1 reviews | Active since Jan 2025
Unfair practice of power
I had the worst experience ever with homechoice and I'm still not happy because my case has not been solved or I should say they refuse to help me.. I bought a bed set by them last year November and I got the bed early December and I used my own transport to take it to my home, now after I used the bed for two weeks I noticed that the mattress is bending on one side on the edge, when I called to tell them about it they said there's nothing they can do about it because I used my own transport so it could be the guys tied the rope too tightly so that could be the course of the damage and they didn't even send people to come review they just looked at the pictures and that's all.. I've very disappointed and stressed d because I have to pay for something I'm not happy with for over 3 years
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team