Unfair charges
I ordered a parcel from homechoice in May 2018, couldn't collect it due to the post office strike. It eventually returned back to them by the post office, now i receive a text from them saying they will charge me R174 for an unreturned gift. But how because i didnt even receive the parcel???????
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Replies (2)
Homechoice's replyOfficial
07 Aug 2018, 07:49Good Day Tumi
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Homechoice's reply07 Aug 2018, 07:49
Official
Good Day Tumi
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
's updateReviewer Update
24 Aug 2018, 19:06Problem was fixed. I'm happy.
's update24 Aug 2018, 19:06
Reviewer Update
Problem was fixed. I'm happy.