unfair blacklisting
<p>Homechoice blacklisted me for no reason.I took an order from homechoice but it never reach my place,at the post office I was told that my order went to Eastern cape but it will be returned back to the sender.Now homechoice never contacted me about my returned order they just blacklisted me and say I owe themR2000 for no reason.</p>
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Homechoice's replyOfficial
24 Nov 2016, 08:45Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply24 Nov 2016, 08:45
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team