********* business practice

I have made my monthly payment to Homechoice on the 23rd December, paying double what my installment is. On the 3rd January they called me asking when I will be making a payment. I informed the agent that I had already paid and they asked me to send proof of payment which I did on the 4th. They called me again on the 10th asking about the payment. I again sent the proof of payment to 2 different email addresses. Today I received my statement and the payment is still not reflected. The worst thing is that they have notified the credit bureau that I have missed a payment.

This is just wrong and no one seems to care to correct this. I will be closing this account and will not do business with this company again!