wW
weriesnm W
1 reviews | Active since Jan 2017
09 Sept 2022, 15:32
Uneducated staff says my account is in arrears
This is the worst company I have dealt with. I bought a tv from them they only delivered it to me on the 29 of September 2022 A new order the payment is only due at the 30 September 2022. I have been getting calles and sms's that my account is in arrears. But the payment date is still coming.
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Replies (2)
Homechoice's replyOfficial
09 Sept 2022, 15:46Hi Werner.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply09 Sept 2022, 15:46
Official
Hi Werner.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
wW
weriesnm W's updateReviewer Update
09 Sept 2022, 16:24Wow, Lee-Ann. she calls you from a unknown number requesting personal information from you. When you will tell here that she is calling you from a unknow number and I'm not comfortable to give personal information to here because of the number she refuses to help you. Apparently you need to confirm all info when they call you from a unknown number but when the other people call you to sell you something you just need to give the fist 6 digits of your Id nr, cell nr, and last delivery address to them to access the account. Still unprofessional. I will keep on irritating you. till you resolve this. Heads up I have reported you to the ombudsman, Credit ombudsman and the consumer complaints commission. Next step is so report you to the NCR of South Africa.
wW
weriesnm W's update09 Sept 2022, 16:24
Reviewer Update
Wow, Lee-Ann. she calls you from a unknown number requesting personal information from you. When you will tell here that she is calling you from a unknow number and I'm not comfortable to give personal information to here because of the number she refuses to help you. Apparently you need to confirm all info when they call you from a unknown number but when the other people call you to sell you something you just need to give the fist 6 digits of your Id nr, cell nr, and last delivery address to them to access the account. Still unprofessional. I will keep on irritating you. till you resolve this. Heads up I have reported you to the ombudsman, Credit ombudsman and the consumer complaints commission. Next step is so report you to the NCR of South Africa.