1 reviews | Active since Jun 2017
undelivered goods - no help at all - poor service - unable to give an answer on my simple request
<p>After more than a month, and countless phonecalls and sms backwards and forwards, homechoice agents are unable to tell me when i will be getting my goods or unable to tell me when their supervisor is going to phone me back as they are always in meetings. the agent confirmed that they do not have a POD for my delivery but yet they still want payment..... still waiting for that supervisior to phone me back....</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team