1 reviews | Active since Feb 2017
Undelivered goods
<p>I ordered a blanket from Homechoice, an amount of R653-00 was paid in cash. I received a sms on the 29th of January to say thank you for the purchase and then on the 6th of February that my Home choice parcel WILL BE DELIVERED IN THE NEXT 5 DAYS. Saturday the 18th of Feb I requested a call back from them to find out where is my blanket and yet no one contacted me regarding this issue. THIS IS UNACCEPTABLE!!!!!I WANT MY BLANKET THIS WEEK OR HOMECHOICE SHOULD REFUND ME.</p>
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team