Unbelievably shocking attitude

What happened to treating the clients right. I am still waiting for my order more than a month already, and this lady calls me and threatens me about making a note that I do not want to pay when she can't answer to my concerns, and the next thing she hangs up on me, and refuses to give me her name, wow. I am so tempted to even return the half of the order that I have and take my business somewhere else. I mean who does not understand that \as soon as I receive my order I will make the full payment."Maybe you need to teach her a thing or two about speaking to customers. I would actually love to have a copy of the recording. I have another order I wanted to make"