Unaceptable service on delivery

Homechoice team

please note I have phoned 3 times today, no feedback from your customer care.

I have phoned last week as well. I placed an order with Homechoice mid May 2020.

It June, I have still not received any feedback.

I have no parcel tracking number. Your customer people just says it been handed over, I will receive it any moment???

Please advise when is any moment

this service is unacceptable Esmare