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gugulethu M

1 reviews | Active since Feb 2021

07 Jan 2025, 05:18

Un updated accounts

My account was handed over in 2021 and paid off through the third party in 2022 Currently in 2025 on my home choice profile it says that I owe home choice R01,20 Home choice needs to update the balance

0
Replies (1)
Homechoice
Homechoice's reply07 Jan 2025, 08:36
Official
Hi  Guguletha,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,The Customer Support Team