SM
Shirley M
1 reviews | Active since Mar 2023
22 Mar 2024, 08:45
*****ulently listed on ITC and can't contact homechoice lawyers
You *****ulently listed me on ITC through bridge debt, this is ruining my credit scoring. Please send me your lawyers numbers so that I can submit the investigation findings. This has been exhausting and proves that your company lack professionalism. I was listed on ITC after the investigation was concluded.
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Replies (4)0
Replies (4)
Homechoice's replyOfficial
22 Mar 2024, 08:50Hi Shirley,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels on behalf of the Customer Support Team
Homechoice's reply22 Mar 2024, 08:50
Official
Hi Shirley,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
Candice Rittels on behalf of the Customer Support Team
SM
Shirley M's updateReviewer Update
22 Mar 2024, 11:36This is an automated response, please furnish me with your lawyers details so that they can remove my name from ITC, the phone number *** and email *** are not going through.
SM
Shirley M's update22 Mar 2024, 11:36
Reviewer Update
This is an automated response, please furnish me with your lawyers details so that they can remove my name from ITC, the phone number *** and email *** are not going through.
Homechoice's replyOfficial
23 Mar 2024, 10:11We hope this message finds you well.
We acknowledge receipt of your complaint and would like to express our sincere apologies for any inconvenience you may have experienced.
We've made several attempts to reach out to you via phone and email to discuss the matter further and address your concerns directly. We have sent you an email and are awaiting your response.
We genuinely value your feedback and are eager to resolve any issues you may have. To ensure we can assist you effectively, you could advise another method to correspond via, please let us know, and we'll be sure to accommodate your preferences.
Your satisfaction is our priority, and we remain committed to resolving this matter to your utmost satisfaction.
Thank you for your patience and cooperation. We look forward to hearing from you soon.
Best regards,
Candice Rittels
Homechoice's reply23 Mar 2024, 10:11
Official
We hope this message finds you well.
We acknowledge receipt of your complaint and would like to express our sincere apologies for any inconvenience you may have experienced.
We've made several attempts to reach out to you via phone and email to discuss the matter further and address your concerns directly. We have sent you an email and are awaiting your response.
We genuinely value your feedback and are eager to resolve any issues you may have. To ensure we can assist you effectively, you could advise another method to correspond via, please let us know, and we'll be sure to accommodate your preferences.
Your satisfaction is our priority, and we remain committed to resolving this matter to your utmost satisfaction.
Thank you for your patience and cooperation. We look forward to hearing from you soon.
Best regards,
Candice Rittels
Homechoice's replyOfficial
27 Mar 2024, 10:58Dear Shirley,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team
Homechoice's reply27 Mar 2024, 10:58
Official
Dear Shirley,
We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.
After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.
If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.
Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.
Sincerely,
Candice Rittels, on behalf of the Customer Support Team