*****ulent Account Enquiry Ignored

Hi,

I have raised a *****ulent account enquiry with Homechoice on the 18th of April with Reference number ***. It is quite disappointing that I am now receiving no response with regards to the status of my case. I sent them Affidavit and signatures and Proof Of Address to support my enquiry.

My credit report has been negatively impacted as a result of this account and it is seriously affecting me. I have even logged this with TransUnion and have also sent Homechoice this communication to help conduct the investigations on their side as well. But now I am now receiving any response from them. And I need a letter stating that this case has been looked at and resolved as this account was *****ulently opened in my name.

Can someone please look at this and actually put themselves in my shoes to understand how frustrating it is to have this lingering on your name and yet I had nothing to do with it.

Regards Aphiwe